Who it’s for: shops that lose jobs to silence — calls that ring out on a job, website forms answered the next morning, inquiries that land after closing and wait until Monday.
What’s included: pick the channel that costs you more jobs to start — missed calls or website forms. Every one gets a reply in under a minute, in your business’s name. The customer’s details and the whole conversation land on your phone, so you take over when you’re free. If a message ever fails to send, you’re told. Once a month you get a one-page report: how many people reached out, how fast each was answered, and what came of it.
What it costs: $199 to set up, then $99 a month. First month total: $298. Month-to-month.
Delivered by: Never-Miss-a-LeadProduct details →
Why speed matters: in a 2021 study of 5.7 million leads, conversion was 8× higher when the first call came within 5 minutes (XANT, 2021). An audit of 2,241 companies found the average reply to a web lead took 42 hours — and 23% never replied at all (Harvard Business Review, 2011). Read both honestly: they’re older studies of sales leads, not Austin home services, and most measured phone calls. Every one of them points the same way: the shop that answers first does better.